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Foreign Commerce

question 369

Multiple Choice

Foreign commerce:

Recognize the tone suitable for business writing.
Grasp the application of politeness and its significance in business requests.
Distinguish between ethical and unethical practices in business communication.
Develop the ability to critically analyze the content and construct of business messages.

Definitions:

Empathic Listening

Listening actively and attentively, aiming to understand the speaker's emotions and perspective.

Release Emotions

The act of expressing or letting go of feelings that have been pent up or repressed.

Calm Approach

Handling situations or interactions in a serene, composed manner without showing agitation or emotional distress.

Filters

Tools or processes used to remove unwanted elements from data, or to select specific information based on certain criteria.

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