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Fact Pattern 17-1
Loretta worked for Minute Dry Cleaners as a cashier, and also did ironing when extra help was needed. Soon after she was hired, her boss, John, began to make suggestive comments to her. He complemented Loretta on her clothes and her looks. Several times, when they were in the store alone, John cornered Loretta and told her that she was driving him crazy, and that she just had to date him. Loretta told John that she already seeing someone and backed away.
John cornered her again. He told her that he had waited long enough, and that if she wanted to keep her job she was going to have to "put out." He grabbed her arm, but she got away to the counter. She told John to keep away from her. He laughed, and asked her what she was going to do. He said he knew she needed the job, because she was fired from her previous jobs for drug problems. If she didn't get along with him, he would fire her and tell people it was because she came to work stoned.
Loretta quit the next day. She filed a complaint against John with the local EEO office. John told EEO he fired Loretta was because of her drinking on the job. He referred them to Loretta's past work record which showed a drug problem. Loretta insisted that John harassed her and that she had not been drinking while at Minute.
-Refer to Fact Pattern 17-1. If the EEOC issues a "right-to-sue" letter to Loretta, this means that her case against Minute:
Unfreeze Status Quo
The initial step in the change process, involving the disruption of existing patterns or behaviors to facilitate new practices.
Restraining Forces
Restraining forces are barriers or obstacles that hinder progress towards organizational change or development.
Driving Forces
Factors that motivate or influence a particular direction of change or growth.
Restructure Organization
The act of changing the organizational structure, processes, or allocation of resources to improve efficiency, adapt to new challenges, or meet strategic goals.
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