Formal Communication in Health Care Is Used to Properly Inform

question 2

Multiple Choice

Formal communication in health care is used to properly inform staff of (select all that apply) :

• A)Changes in CPR certification dates.
• B)Christmas party celebration.
• C)Patient survey results.
• D)Girl Scout cookie order pick-up.
• E)Termination of an employee.

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Definitions:

Group Cohesiveness

The extent to which members of a group are bonded together, resulting in a strong sense of identity, commitment, and loyalty toward the group.

Cohesiveness

The degree to which members of a group or team are united toward common goals and exhibit loyalty to the group.

Social Loafing

The tendency of individuals to exert less effort when working in a group than when working alone.

Process Loss

The inefficiency and productivity loss that occurs in team processes, often due to poor coordination, communication, or conflict among team members.