Hospitals Beginning to Use the Electronic Health Record (EHR) for Documentation

question 15

Multiple Choice

Hospitals beginning to use the electronic health record (EHR) for documentation of patient care are sometimes faced with many obstacles.What may be seen when the EHR system is first initiated?

• A)Limited storage for records
• B)Resistance from staff
• C)Many "crashes" of the system
• D)Many disruptions from the access of multiple users

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Definitions:

External Problems

Issues or challenges that originate outside of an organization which can impact its performance or operations, such as market competition, regulations, or economic conditions.

Organizational Development (OD)

A planned, organization-wide effort to increase an organization's effectiveness and health through interventions in its processes, utilizing behavioral science knowledge.

Organization's Culture

The set of shared beliefs, values, norms, and practices that shapes the behavior and thinking of all members within an organization.

Unfreeze, Change, Refreeze

A three-stage model in change management where 'unfreeze' means preparing for change, 'change' is the implementation of the change, and 'refreeze' is solidifying or stabilizing the change.