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Case-Based Critical Thinking Questions
Case 8-3
Javier tells you that your work in Excel will go a lot faster if you start using defined names instead of cell and range addresses.You believe him but you have been frustrated by defined names in the past because you did not know the rules for naming them and you have run into errors as a result.Javier offers to help you.
-Which of the following is true statement Javier can make about defined names as he is explaining the rules to you?
Availability Heuristic
The availability heuristic is a cognitive bias that involves making judgments about the likelihood of events based on how easily examples come to mind.
Functional Fixedness
A tendency to think of things based on their usual functions, which may make it harder to solve a problem.
Framing
The way information is presented or worded, which can significantly affect decisions and judgments.
Insight
The capacity to gain an accurate and deep understanding of someone or something, often suddenly and intuitively.
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