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Case 20-1
Matt is teaching his grandmother how to use e-mail. He is starting with a lesson on how to use the address book. Please answer the questions below.
-Matt's grandmother wants to be able to send an e-mail to all of her grandchildren at one time.Matt helps his grandmother to set up a(n) ____.
Individualism
A cultural orientation emphasizing the importance of personal goals, autonomy, and rights above those of the group or society.
Flexibility
The capacity to adapt to new, different, or changing requirements and conditions.
Emotional Restraint
The practice of controlling or moderating one's emotional expressions, often valued in various cultural or professional settings as a sign of maturity or professionalism.
Emotional Expressiveness
The degree to which individuals outwardly display their emotional states through facial expressions, body language, and tone of voice.
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