You Are Called to a Kindergarten Class Where a Boy

question 33

Multiple Choice

You are called to a kindergarten class where a boy has fallen while climbing on playground equipment.The teacher saw him fall and hit his stomach on a step.He is sobbing and holding his abdomen.As you assess him,you find his skin cool and clammy,his pulse is 132,respiratory is 28.Why is the boy acting this way?

• A) He is really upset and wants his mother.
• B) He is embarrassed and is afraid that the other students will make fun of him.
• C) He possibly has wet his pants and does not want anyone to know.
• D) He possibly has internal injuries and is in shock.

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Definitions:

Cognitive Dissonance

The mental discomfort experienced by a person who holds two or more contradictory beliefs, ideas, or values at the same time.

Suggestion Technique

A selling technique where the salesperson proposes options or ideas to the customer to encourage making a purchase decision or enhancing the purchase.

Customer Testimonials

Customer testimonials are written or recorded statements from satisfied customers, extolling the virtues and benefits of a product, service, or company.

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The involvement of customers in the development, delivery, and evaluation of products or services, often leading to improved customer satisfaction and loyalty.