Which of the Following Statements Is True of the Impact

question 65

Multiple Choice

Which of the following statements is true of the impact of new information systems on sales processes in the future?

• A) Wearable technology can be used solely for buying products.
• B) Cloud-based CRM software can be used off site without installation.
• C) Social CRM will allow a vendor to control a customer's relationship with a business.
• D) The use of cloud-based CRM will be avoided as it has high start-up costs.

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Definitions:

Courtesy

The showing of politeness in one's attitude and behavior towards others.

Positive Energy

The bringing or emanation of a positive, uplifting, and optimistic attitude that can influence oneself and those around positively.

Dialogue

A conversation between two or more people as a feature of a book, play, or movie, or a discussion aimed at resolution.

Positive Reinforcement

A technique in behavior modification that involves rewarding a desirable behavior in order to increase the likelihood of its recurrence.