Which of the Following Statements Is True of Cloud-Based CRM

question 5

Multiple Choice

Which of the following statements is true of cloud-based CRM software?

• A) Pay-as-you-go plans are offered only to those customers who are running CRM on site.
• B) Customers must install CRM software on site to utilize cloud-based services.
• C) The CRM software offered is scalable, allowing companies to conduct small-scale trials.
• D) Expensive up-front contracts have to be signed before customers can use cloud-based CRM software.

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Definitions:

Net Advantage

The overall benefit or gain achieved from a specific decision, action, or investment, considered after accounting for all relevant costs and drawbacks.

Operating Lease

A lease agreement allowing for the use of an asset without ownership, typically with shorter terms than a finance lease.

Residual Value

The projected valuation of an asset at the completion of its operational life.

Capital Lease

A lease agreement that has the characteristics of a purchase agreement, where the lessee assumes some risks and benefits of ownership.