Which of the Following Is a CRM Process

question 39

Multiple Choice

Which of the following is a CRM process?

• A) demand management
• B) service
• C) procurement
• D) returns management

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Definitions:

Working Capital Management

The supervision of a company's short-term assets and liabilities to ensure its efficient operation and financial stability.

Credit Management

The process of granting credit, setting the terms it's granted on, recovering this credit when it's due, and ensuring compliance with company credit policy.

Borrowing

The act of obtaining funds from another party with the promise of repayment at a later date, often with interest.

Shareholders

Individuals or entities that own shares in a corporation, giving them ownership interests.