Which of the Following Statements Is True of the Impact

question 65

Multiple Choice

Which of the following statements is true of the impact of new information systems on sales processes in the future?

• A) Wearable technology can be used solely for buying products.
• B) Cloud-based CRM software can be used off site without installation.
• C) Social CRM will allow a vendor to control a customer's relationship with a business.
• D) The use of cloud-based CRM will be avoided as it has high start-up costs.

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Definitions:

Monopolistic Competition

A market structure characterized by many firms selling products that are similar but not identical, allowing for some degree of market power.

Soft-Drink

A non-alcoholic beverage that is usually carbonated and flavored, such as sodas and colas.

Differentiated Products

Goods or services that are distinguished from similar products by unique characteristics, branding, or quality, leading to reduced price competition.

Easy Entry And Exit

Describes a market condition where firms can freely enter or exit the market without facing significant barriers.