Describe with an Example How Social Media Listening Helps Organizations

question 49

Essay

Describe with an example how social media listening helps organizations improve business processes.

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Definitions:

Negative Reinforcement

A behavioral principle where the removal of an unfavorable outcome or stimulus strengthens a desired behavior.

Desired Behavior

is a specific way of acting that is encouraged or expected within a particular context, often to achieve a certain goal or standard.

Manager

An individual responsible for planning, organizing, leading, and controlling resources to achieve specific goals.

Punishment

A method used to reduce or eliminate undesirable behavior by imposing negative consequences.