Selling Products in Addition to What Customers Request Is Called

question 8

Multiple Choice

Selling products in addition to what customers request is called ________.

• A) hard-selling
• B) down-selling
• C) up-selling
• D) cross-selling

---

Definitions:

Stockholder Group

A Stockholder Group consists of individuals or entities that own shares of stock in a company, giving them certain rights, such as voting on corporate matters.

Cash Dividend

A distribution of a portion of a company's earnings, decided by the board of directors, paid to a class of its shareholders in cash.

Bond Liability

The obligation of the issuer of the bond to repay the principal amount along with interest to the bondholders on specified dates.

Premium

An amount paid in excess of a standard rate or value, often associated with insurance costs or bond prices.