The Objective of Customer Order Fulfillment Is to

question 29

Multiple Choice

The objective of customer order fulfillment is to

• A) get the correct orders to customers by the promised due date at the lowest possible cost.
• B) maintain a record of product receipt and complete payment.
• C) maximize the conversion of customer arrivals to customer orders.
• D) ensure that orders are quickly and accurately entered and communicated to other affected supply chain processes.
• E) none of the above

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Definitions:

Customer Orders

Requests placed by customers for the purchase of goods or services from a business.

Performance Deficiency

The gap between actual performance and the expected or desired performance in a work setting, often indicating the need for improvement.

Useful Information

Data that is relevant, accurate, and timely, which supports decision-making processes.

Accurate

The quality of being correct and precise without errors.