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________ Is a Service Factor Performance Characteristic of Manufacturer or Distributor

question 37

Multiple Choice

________ is a service factor performance characteristic of Manufacturer or Distributor Storage with Customer Pickup that is lower than other options because of the lack of home delivery.Experience is very sensitive to capability of pickup location.


Definitions:

Type D Personality

A personality trait marked by significant negative emotions and a tendency towards avoiding social interactions.

Anxious

A feeling of worry, nervousness, or unease about something with an uncertain outcome.

Hostile

Exhibiting or feeling aggression and antagonism towards others.

Affiliation Motive

Being motivated by one’s relationships with others.

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