Mary Mears Must Inform Her Department Members About a New

question 144

True/False

Mary Mears must inform her department members about a new absenteeism policy.Given the controversial nature of the message,she should inform them of the policy shift via e-mail.

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Definitions:

Fundamental Attribution Error

The tendency to overestimate personality or dispositional factors while underestimating situational factors when explaining others' behaviors.

Attributional Process

The cognitive process by which individuals infer the causes of their own and others' behavior.

Cognition Versus Affect

The distinction or interaction between cognitive processes (thought, knowledge) and affective responses (emotions, feelings).

Dunning-Kruger Effect

A cognitive bias where individuals with low ability at a task overestimate their ability.