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What Occurs When a Message Does Not Transmit as the Sender

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What occurs when a message does not transmit as the sender intended?


Definitions:

Cognitive-Affective Personality System (CAPS)

A theory that emphasizes the importance of situational variables and cognitive processes in understanding personality.

Cognitive-Affective Personality System (CAPS)

A psychological theory that emphasizes the interaction of cognitive and emotional processes in shaping personality.

Personality System

The organized set of characteristics, traits, and behaviors that uniquely define how a person interacts with the environment and others.

Insight

The ability to understand the inner nature of things or a deep understanding of a person or situation.

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