Marguerite Attended a Seminar on How to Improve Work Productivity

question 55

Multiple Choice

Marguerite attended a seminar on how to improve work productivity. When Marguerite returned to work, her manager requested a summary of the seminar. Marguerite's summary explained that the speaker's thick accent and excessive use of jargon made it hard for her to follow his presentation. What did Marguerite experience during the seminar?

• A) language barriers
• B) passive listening
• C) nonverbal communication
• D) technical barriers

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Definitions:

Functions

The duties, roles or activities that an individual, group, or organization is expected to perform or has been designed to carry out.

Managers

Individuals in an organization responsible for planning, organizing, leading, and controlling resources to achieve specific goals.

Stickiness

In the context of websites and online services, it refers to the ability to retain users' attention and encourage repeated visits or prolonged engagement.

Cannibalism

In business, the reduction in sales volume, revenue, or market share of one product as a result of the introduction of a new product by the same company.