Ted Jokes with His Employees at the End of Every

question 107

Multiple Choice

Ted jokes with his employees at the end of every weekly staff meeting. He notices that Jeanne appears sullen and uninterested in his jokes today and wonders if something he said offended her. Which statement describes what is happening in this situation?

• A) Ted is trying to discern the body language of the employee. There may or may not be a message here. Perhaps Jeanne is simply tired.
• B) Jeanne is exercising her active listening skills. Ted has probably misinterpreted her concentration for disinterest.
• C) This shows why managers should only communicate business needs with employees, omitting casual, more informal conversation.
• D) This is a situation in which verbal communication is more meaningful than nonverbal communication.

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Definitions:

Poor People

Individuals or groups who lack the financial resources to meet a standard of living considered comfortable or normal in their society.

Urban Dwellers

Individuals who reside within the confines of a city or metropolitan area.

Environmental Racism

Discrimination in environmental policy-making and the enforcement of regulations and laws that disproportionately affects minority communities.

Marginalized People

Individuals or groups that are denied access to various rights, resources, and opportunities, and are thus kept on the fringes of society.