TurboTax™ Is a Software Program That Takes the Customer Through

question 10

True/False

TurboTax™ is a software program that takes the customer through a series of tax-related questions.Based on the customer's responses,the system will select the next question.In the end,it provides all the information the customer needs to file a return to Canada Revenue Agency,including the amount of taxes owed or the amount of a refund to expect.TurboTaxᵀᴹ is an example of an expert system.

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Definitions:

Herzberg's Theory

A motivational theory, also known as the Two-Factor Theory, which suggests that certain factors in the workplace lead to job satisfaction, while others lead to dissatisfaction.

Motivational Factors

Elements or conditions that inspire individuals to act or behave in a certain manner, aiming to achieve specific goals.

Safety And Security

The condition of being protected from or unlikely to cause danger, risk, or injury.

Pension Plan

A financial arrangement designed to provide individuals with an income during retirement, usually through contributions made during their working years.