Total Quality Management (TQM) Is Based on Customer Focus, Building

question 53

True/False

Total quality management (TQM) is based on customer focus, building quality throughout the organization, empowering employees, pursuing a strategy of preventing mistakes, and demonstrating a long-term commitment to continuous improvement.

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Definitions:

Unfertilized Egg

An ovum that has not undergone the process of fertilization; it does not contain genetic material from a sperm.

Monozygotic Twins

Identical twins that result from a single fertilized egg splitting into two, sharing the same genetic material.

Genetic Similarity

The extent to which an individual's genetic characteristics resemble those of another person, particularly a relative.

Dizygotic Twins

Twins born from two separate eggs fertilized by two different sperm, also known as fraternal twins.