How Can the Medical Assistant Help Prevent Collection Problems

question 21

Multiple Choice

How can the medical assistant help prevent collection problems?

• A)Mandate all payments at time of service. 
• B)Make payment arrangements before the patient is allowed to see physician. 
• C)Inform the patient of the payment policy at the first visit or call. 
• D)Insist upon credit card payment.

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Definitions:

Extraneous Variables

Variables that are not the focus of a study but can affect the outcome of research if not properly controlled.

Participants' Reactivity

The alteration of participants' behavior or responses due to the awareness of being observed or studied.

Operational Definition

A clear, precise description of a variable, term, or object in terms of the operations or processes used to observe and measure it.

Attractiveness

A quality that makes a person, place, thing, or idea appealing to the senses, mind, or emotions, often leading to positive regard or interest.