Which of the Following Is the Most Appropriate Action of an Office

question 11

Multiple Choice

Which of the following is the most appropriate action of an office manager who makes a mistake?

• A)Denies the mistake  
• B)Ignores the mistake  
• C)Admits the mistake and seeks to prevent it from happening again  
• D)Assigns someone else to correct the mistake

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Definitions:

Job Rotation

The practice of moving employees between different tasks or roles within an organization to promote versatility, prevent job boredom, and enhance skills.

Job Analysis

A systematic process of collecting and interpreting information about the duties, responsibilities, necessary skills, outcomes, and work environment of a particular job.

Competency Modeling

The process of defining the specific skills, behaviors, and attitudes that contribute to effective performance in a job or organization.

Effective Job Performance

The level of success and efficiency with which an individual completes their job responsibilities and tasks.