A Continuous Rating Scale Allows the Respondent to Place a Mark

question 25

True/False

A continuous rating scale allows the respondent to place a mark at any point along a line running between two extreme points rather than selecting from among a set of predetermined response categories.

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Definitions:

Service Time

The duration in which a service is provided to a customer, from the beginning of the service delivery to its conclusion.

Significance Level

A threshold or probability below which an observed result is considered statistically significant, often denoted by alpha (α).

Coefficient of Determination

A statistical measure, often denoted as R^2, that indicates the proportion of the variance in the dependent variable that is predictable from the independent variables.

Service Time

The duration for which a service is provided or the length of time an employee has worked at a particular organization.