The Hawthorne Effect Shows

question 7

Multiple Choice

The Hawthorne effect shows

• A) the importance of quality control circles.
• B) that middle managers are affected by the satisfaction and dissatisfaction of the workers they supervise.
• C) attention and recognition can enhance worker productivity and motivation.
• D) trade-offs have to be made between productivity and quality of work life.

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Definitions:

Emerging Field

An area of study or interest that is gaining popularity and is in the process of establishing itself as a distinct area of expertise.

Labor Market

The supply of available workers in relation to available work; the place where workers and jobs interact.

Specialized Program

A structured set of activities or curriculum designed to provide expertise and skills in a specific area or discipline.

Organizational Politics

The use of power and social networking within an organization to achieve changes that benefit the individual or group.