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What are three key differences between "collectivities" and "social groups"?
Capabilities
The qualities, skills, or resources a person or organization has that enable them to perform or achieve certain actions or outcomes.
Buying Criteria
Buying criteria are the specifications and considerations that customers use to evaluate and decide on the purchase of products or services.
Warranty
A guarantee given to the purchaser by a manufacturer or dealer, promising to repair or replace the product within a certain period if necessary.
Claim Policies
Guidelines and procedures established by companies for handling customer claims regarding product or service issues.
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