The Core Values of Quality Programs Proposed by Shewhart, Deming

question 13

Multiple Choice

The core values of quality programs proposed by Shewhart, Deming, Juran, Ishikawa, and Crosby include:

• A) focus on the customer
• B) incremental or continuous improvement
• C) problem detection and correction
• D) measurement
• E) all of these are part of the core values proposed.

Identify specific health risks and protective factors among different ethnic groups.

Understand the impact of cultural phenomena on health care delivery and patient outcomes.

Recognize the role of traditional healers and alternative health practices in various cultures.

Identify strategies for improving access to healthcare for minority groups.

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Definitions:

Credit Sales

Transactions where goods or services are sold by a company with payment to be received at a later date.

Operating Cycle

The duration between a company's purchase of inventory and the receipt of cash from accounts receivable.

Accounts Receivable Period

The average number of days it takes for a business to receive payments owed by its customers for goods or services provided.

Inventory Period

The average time that inventory is held before it is sold or used in production.