The Core Values of Quality Programs Proposed by Shewhart, Deming

question 13

Multiple Choice

The core values of quality programs proposed by Shewhart, Deming, Juran, Ishikawa, and Crosby include:

• A) focus on the customer
• B) incremental or continuous improvement
• C) problem detection and correction
• D) measurement
• E) all of these are part of the core values proposed.

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Definitions:

Unconscious Conflict

Psychological struggles within an individual that occur without their awareness, often stemming from conflicting desires or unresolved past experiences.

Self-Fulfillment

Achieving one's goals, potential, or desired outcomes, leading to personal satisfaction and happiness.

Behavioral Intervention

Strategies and techniques used to modify an individual's behavior towards a more desirable outcome.

Neurotic Anxieties

A form of anxiety rooted in unconscious fears or conflicts, often manifesting as psychological or emotional distress rather than rational worry about real-world problems.