The Second Step in the Change Management Plan Is to _____

question 87

Multiple Choice

The second step in the Change Management Plan is to _____, when determination is made of the process to follow in implementing the change.

• A) assess willingness, readiness, and ability to change
• B) develop of adopt a strategy for change
• C) implement the change management plan and track progress
• D) evaluate experiences and develop lessons learned
• E) define, develop and deploy the infrastructure

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Definitions:

Service Salesperson

An individual who sells intangible products or services, focusing on meeting the needs and solving the problems of customers.

Sales Engineer

A professional who has both technical knowledge and sales skills, responsible for selling complex technical products or services.

Heavy Equipment

Large and heavy machinery used in construction, mining, and other industries that require substantial power and force.

Apparel

Clothing of any kind, including outfits and garments worn by individuals for comfort, protection, or fashion.