Examlex
MATCHING
Match each person with one of the descriptions below.
-George H.W.Bush
Bureaucratic Control
Control accomplished through rules and routines.
Standardized Rules
Established and uniform procedures and criteria that apply to all relevant parties in a given context to ensure consistency and fairness.
Scripted Greetings
pre-written messages used in customer service settings to ensure consistency and efficiency in communication with clients.
Output Control
A management process where actual output is measured, compared to desired output, and adjustments are made as necessary to achieve objectives.
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