Scenario 1.3: HRM Challenges-Staffing Cuts

question 90

Multiple Choice

Scenario 1.3: HRM Challenges-Staffing Cuts
Artic Learning Systems was under pressure to reduce staffing costs and improve productivity.They took advantage of a Canadian federal program involving work-sharing and encouraged people to use any banked overtime.In some cases,employees were working 50% less.SunSystems Learning,in the same industry,was under the same pressures and decided to do an across the board reduction and laid off 50% of their employees based on performance.Both companies' organizational strategic plans indicated significant growth within a year due to new communication technologies and the ability to provide their learning systems globally.They both assess the best practices of other organizations looking for ways to enhance their performance.
-Please refer to Scenario 1.3.What would you call these companies' approach to look for best practices in other companies?

• A)six sigma
• B)ISO 9000
• C)TQM
• D)benchmarking

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Definitions:

Researcher Bias

The tendency of a researcher to allow personal beliefs, preferences, or assumptions to influence the outcome of a study.

Physical Erosion

The natural wear and degradation of material objects or geographical features over time due to environmental factors.

Accretion

The process of gradual growth or increase over time, often used in reference to the collection of data or material in a study.

Documentary Records

Documents and records that provide historical evidence or information about a particular event, person, or phenomenon.