The WestSide Super Store Received an Excessive Number of Customer

question 100

Multiple Choice

The WestSide Super Store received an excessive number of customer complaints.To which phase of the systems approach to training would this information be particularly important?

• A)needs assessment
• B)training design
• C)training delivery
• D)evaluation

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Definitions:

Effective Pitch

A persuasive presentation aimed at selling an idea, product, or service to a potential buyer or investor.

Delivering

The act of transporting or conveying something from one place to another, or successfully conveying a message or performing a promised action.

Political Candidates

Individuals who are running for political office in elections.

Media Coverage

The reporting and analysis of events by the media, influencing public perception and awareness.