The WestSide Super Store Received an Excessive Number of Customer

question 100

Multiple Choice

The WestSide Super Store received an excessive number of customer complaints.To which phase of the systems approach to training would this information be particularly important?

• A)needs assessment
• B)training design
• C)training delivery
• D)evaluation

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Definitions:

Men's Ceremonial

A ritual or ceremony that is primarily involving, intended for, or restricted to men.

Abstract Patterns

Artistic motifs or designs that do not represent things in the natural world but are composed of shapes, lines, and colors arranged in a non-representational manner.

Tattoo

A permanent design on the skin produced using indelible dyes. The term derives from the Tahitian, Samoan, and Tongan word tatau or tatu.

Dreamings

In Australian Aboriginal culture, the Dreaming or Dreamtime is a term that describes the powerful stories and spiritual beliefs about creation, ancestral beings, and the landscape.