What Is Evaluated with Measurement of Changes in Profits,customer Satisfaction,and

question 157

Multiple Choice

What is evaluated with measurement of changes in profits,customer satisfaction,and operating costs?

• A)the extent to which the employees have transferred new skills to the job
• B)the extent to which changes in behaviour on the job have impacted the bottom-line
• C)the extent to which the employees have successfully learned new KSA's
• D)the extent to which employees enjoyed the learning experience

---

Definitions:

Credit Sales

Credit sales are transactions where goods or services are provided to a customer with the agreement that payment will be made at a later date.

Liability Classification

The process of categorizing liabilities on the balance sheet as either current (due within one year) or long-term.

Short-Term Obligation

A debt or other financial obligation that is due to be paid within one year or within the entity's operating cycle if longer.

Long-Term Liability

Obligations or debts due in more than one year, reflecting a company's financing activities and including loans, bonds payable, and lease obligations.