What Must Managers Do If They Want to Maintain an Effective

question 137

Multiple Choice

What must managers do if they want to maintain an effective open-door policy?

• A)ensure that employees come to them only with job-related concerns
• B)emphasize that they can offer solutions only on an advisory basis
• C)formalize the procedure and encourage employees to "start at the top"
• D)encourage employees to voice their complaints and listen honestly to those concerns

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Definitions:

Downsizing Decision

The process undertaken by a company to reduce its workforce to improve efficiency or reduce costs.

Interpersonal Treatment

The behavior and manner in which individuals interact with one another within an organization.

Interactional Justice

The fairness perceived in the communication processes used during the implementation of organizational procedures.

Downsizing Decision

The process of reducing an organization's workforce to improve efficiency or reduce costs.