Scenario 9.1 Bob,the Manager of the Maintenance Department at City Hospital,has Been

question 86

Multiple Choice

Scenario 9.1
Bob,the Manager of the Maintenance Department at City Hospital,has been busy preparing for year-end performance evaluations.He decides to pop into the office on the weekend to prepare the necessary paperwork for this week's staff evaluations.
When Bob gets to the Maintenance shop there is no sign of Randy,who is supposed to be on shift,so he pages him.After being in his office for over an hour,Randy has still not arrived,and he has not responded to his pager.Bob starts to become concerned for Randy's safety and decides to go in search of him,floor by floor,starting in the basement where the majority of the plant services (furnace,electrical,water,etc. ) are located.
When Bob arrives at the basement of the hospital,he notices that the storage room door-which is usually locked-is slightly ajar.When he looks inside he sees Randy sleeping soundly on a makeshift bed he's formed out of some foam pieces,with a hospital blanket and pillow that he must have grabbed from the laundry room across the hall.Bob is very angry and shakes Randy awake.Randy appears startled,quickly regains composure,and says he wasn't sleeping but was simply resting his eyes.Randy has been working for Bob for four years.Bob wants to immediately fire Randy for his misconduct.
-Please refer to Scenario 9.1.If a disciplinary investigation is conducted,which question should be asked to determine if Randy's behaviour was somehow provoked or influenced by his manager or a fellow employee?

• A)Have the rules about sleeping on the job been uniformly enforced?
• B)Is the offence related to the effective functioning of the workplace?
• C)Are there any extenuating circumstances to consider?
• D)Did Randy know he was doing something wrong?

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Definitions:

Working Memory

A cognitive system responsible for temporarily holding and manipulating information in the mind for complex tasks such as reasoning and learning.

Sensory Memory

The first stage of memory, where sensory information is stored in its raw form for a very brief period, allowing the brain to process it further.

Information-Processing Model

A framework used in cognitive psychology that compares human thought processes to computer processing, involving the coding, storage, and retrieval of information.

Short-Term Memory

Activated memory that holds a few items briefly, such as digits of a phone number while calling, before the information is stored or forgotten.