Which Is a Richer Communication Channel: Instant-Messaging or Ordinary E-Mail

question 24

Multiple Choice

Which is a richer communication channel: instant-messaging or ordinary e-mail?

• A) E-mail is richer because it gives the user time to think about the message before responding.
• B) Instant-messaging is richer because it travels faster than e-mail.
• C) Instant-messaging is richer because it allows a quick back-and-forth flow to clarify misunderstandings.
• D) E-mail is richer because it allows a quick back-and-forth flow to clarify misunderstandings.

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Definitions:

Utilities Expense

The cost incurred by a business or household for essential services such as electricity, water, and gas.

Utility Bill

A periodic invoice received by consumers for usage of utilities such as electricity, water, natural gas, or sewage services.

Accounts Payable

Accounts Payable are obligations a company has to pay off to its creditors or suppliers within a short period, typically one year or less.

Accounts Receivable

Debt owed by customers to an enterprise for goods or services supplied but not yet settled.