What Is the Philosophy Behind 3M's "Lead Customers Methodology

question 64

Multiple Choice

What is the philosophy behind 3M's "lead customers methodology"?

• A) Innovation is driven by customers.
• B) Customers should lead environmental scanning.
• C) Corporate vision is defined by customer needs.
• D) Customers must be persuaded to embrace innovation.

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Definitions:

Harsh Advice

Guidance or recommendations that are blunt and may be perceived as unkind but are often intended to be helpful.

Self-Actualize

To self-actualize is to realize or achieve one's full potential, marked by the fulfillment of personal talents, capabilities, and self-awareness.

Fully Functioning Person

Describes an individual who is living in alignment with their true self, experiencing personal growth and self-actualization.

Personal Constructs

Psychological constructs according to George Kelly's theory, used by individuals to interpret and predict events.