Stereotypes Can Facilitate Easy Decisions About How to Behave If

question 78

True/False

Stereotypes can facilitate easy decisions about how to behave if they are based on accurate and non-harmful assumptions.

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Definitions:

Empathy

The ability to understand and share the feelings of another person, often used to build rapport in sales and customer service.

Culturally-sensitive

Showing an understanding of and respect for the differences in cultures and customs, often critical in global business operations and communication.

Feedback

The information given to a person or group about their actions in order to adjust and improve future performance.

Noise

Any unwanted or disruptive sound, or in the context of communication, it refers to any interference that distorts the message being conveyed.