Wanda Is Part of the Customer Service Team for a Company.Every

question 51

Multiple Choice

Wanda is part of the customer service team for a company.Every week the team meets with senior management to report on feedback received from customers and recommend changes that address customer concerns.Based on this situation,which adjective best describes Wanda's company?

• A) tall
• B) adaptive
• C) centralized
• D) hybrid

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Definitions:

Verbal Message

The conveyance of information or ideas through spoken words in the context of communication.

Social Media

Systems and tools that allow individuals to generate, distribute content, and engage in social networking activities.

Personal Interaction

Direct, face-to-face communication or engagement between individuals.

Communication Etiquette

The set of conventional rules and norms that govern respectful and effective communication in various contexts.