Which of the Following Best Explains Why E-Mail Is a Poor

question 91

Multiple Choice

Which of the following best explains why e-mail is a poor choice for communicating sensitive messages?

• A) E-mail is too fast for accommodating emotional messages. Once a message is sent, there is no "taking back" what has been said.
• B) Nonverbal communication is not possible with e-mail. So, for example, it is difficult to reassure a person that things will be "all right" in the wake of bad news.
• C) E-mail is too slow for accommodating emotional messages. Once a message is sent you might need to wait a long time for a response, and by that time your feelings have changed.
• D) E-mail is too permanent for accommodating emotional messages. People don't want to have a written record of what they said when it includes emotional content.

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Definitions:

Operations

Daily operational tasks of a business aimed at creating value for its stakeholders.

Return on Investment

A measure of the profitability of an investment, calculated as the net income from the investment divided by the cost of the investment.

Residual Income

Income that continues to be generated after the initial effort or investment has been completed, often used in the context of investments or intellectual property.

Net Operating Income

A measure of a company's profitability from its ordinary, core operations, excluding expenses and incomes from financing and investing activities.