Which of the Following Best Explains Why E-Mail Is a Poor

question 91

Multiple Choice

Which of the following best explains why e-mail is a poor choice for communicating sensitive messages?

• A) E-mail is too fast for accommodating emotional messages. Once a message is sent, there is no "taking back" what has been said.
• B) Nonverbal communication is not possible with e-mail. So, for example, it is difficult to reassure a person that things will be "all right" in the wake of bad news.
• C) E-mail is too slow for accommodating emotional messages. Once a message is sent you might need to wait a long time for a response, and by that time your feelings have changed.
• D) E-mail is too permanent for accommodating emotional messages. People don't want to have a written record of what they said when it includes emotional content.

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Definitions:

Strategic Marketing Planning Process

The sequence of steps a company undertakes to analyze its marketing environment and establish marketing objectives and strategies to achieve competitive advantage.

Ethical Policies

Guidelines and principles set by an organization to govern the behavior of its members and ensure decision-making aligns with ethical standards.

Strategic Marketing Planning Process

The Strategic Marketing Planning Process is a systematic approach businesses use to map out marketing strategies and execute actions to achieve marketing objectives.

Mission Statements

A mission statement is a brief description of an organization's purpose, identifying its scope of operations, core values, and objectives, guiding its strategic planning and daily operations.