Examlex
Which of the following is NOT a direct measure of success for CRM?
Rationalizing
The process of justifying actions or decisions with logical reasons, even if those reasons are not the true underlying motivations.
Inner Circle Concept
A theory or model that suggests the importance of a close group or network of individuals that influence one's behavior, decisions, and success.
Future Favors
The concept of performing kind acts or services with the expectation of receiving help or support in return in the future.
Fudging
The act of manipulating or altering information, often to deceive or achieve a desired outcome.
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