Why Is Business Process Reengineering Considered to Be the Opposite

question 39

Multiple Choice

Why is Business Process Reengineering considered to be the opposite of Total Quality Management?

• A) TQM requires a major overhaul of an entire operation, while BPR takes an incremental approach to change.
• B) BPR requires a major overhaul of an entire operation, while TQM takes an incremental approach to change.
• C) BPR is a customer-based approach, while TQM does not have a customer focus.
• D) TQM is a customer-based approach, while BPR does not have a customer focus.

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Definitions:

Clothing Consumption

The action or process of purchasing and using clothing.

Budget Line

A visual chart showing every potential mix of two products that one can buy with a specific amount of money at constant prices.

Goods

Tangible items that satisfy human wants or needs, and that can be transferred from one person to another.

Income

The income earned, particularly consistently, from employment or investment returns.