Jade Puts Up a Collection of Sports Memorabilia for Bids

question 52

Multiple Choice

Jade puts up a collection of sports memorabilia for bids on BuyBay,an Internet auction site. Khalil makes the highest bid and sends the payment,which Jade receives,but she does not send the collection. This is online

• A)hacking.
• B)identity theft.
• C)phishing.
• D)cyber fraud.

Acknowledge the influence of retail environment and marketing strategies on consumer behavior.

Recognize the transumer behavior as a consumption trend.

Describe the methods consumers employ to express dissatisfaction and the relevance to marketers.

Understand the concept of divestment rituals and their role in the consumer disposal process.

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Definitions:

Empathy-Altruism Model

A theory suggesting that empathetic concern for others can motivate altruistic behavior, acting out of genuine concern for the welfare of others.

Norm of Reciprocity

A social norm that expects individuals to help those who have helped them, fostering mutual aid and cooperation.

Empathy Gap

The difficulty in understanding or predicting the feelings and needs of others, especially when there is a difference in emotional state or situation.

Prosocial Behavior

Efforts made to assist others, which involve practices like providing help, distributing, making donations, working together, and engaging in voluntary work.