__________ Is a Lack of Emotional Involvement in the Job

question 24

Multiple Choice

__________ is a lack of emotional involvement in the job and usually results in a failure to Treat customers with care and concern.

• A) Apathy
• B) Coldness
• C) Robotism
• D) Sympathy

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Definitions:

Outstanding Checks

Checks that have been issued by a company but have not yet been cashed or cleared by the bank.

Petty Cash

A small amount of cash on hand used for minor or incidental expenses within a business.

Normal Balance

The side (debit or credit) of an account that is expected to have a greater balance based on standard accounting practices.

Asset

Resources owned or controlled by a business or individual that are expected to produce economic value or future benefits.