Statistics Show That Hostile Customers,through Word of Mouth,can __________ a Company's

question 7

Multiple Choice

Statistics show that hostile customers,through word of mouth,can __________ a Company's business by 2%.

• A) increase
• B) reduce
• C) extend
• D) encourage

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Definitions:

Correspondence

Communication by exchanging letters, emails, or other forms of messaging, usually between individuals or organizations.

Cultural Competence

The ability to understand, appreciate, and interact effectively with people of different cultures and socio-economic backgrounds.

Psychiatric Nurses

Specialized nurses who provide care to patients dealing with mental health issues, offering support, medication management, and therapy.

Prejudice and Discrimination

Negative attitudes and behaviors directed at individuals or groups based on perceived differences.