Many ERP Systems Are Used by Service Representatives in Combination

question 29

True/False

Many ERP systems are used by service representatives in combination with a telephone.

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Definitions:

External Users

Individuals or entities outside a company, such as investors and creditors, who rely on financial information to make decisions.

Accounting Information

Data related to the financial transactions and status of an organization, used for decision-making, planning, and financial reporting.

Managers

Managers are individuals in an organization responsible for directing and overseeing the work of a group of people in achieving certain goals or completing projects.

General-Purpose Financial Statements

A type of financial accounting report that is distributed to external users. The term “general purpose” refers to the wide range of decision-making needs that the reports are designed to serve.