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The Main Goals of ____ Systems Are to Increase the Quality

question 54

Multiple Choice

The main goals of ____ systems are to increase the quality of customer service,reduce the amount of labor involved in serving customers,and learn as much as possible about the preferences of individual customers.


Definitions:

Bounded Rationality

A concept that individuals make decisions based on the limited information available to them, restricting them from making 'perfect' choices.

Implicit Favorites

The subconscious preference for certain individuals over others, often influencing decision-making and behavior unconsciously.

Decision Structure

The organizational framework that outlines how decisions are made, who makes them, and the processes used to reach conclusions.

Nonprogrammed Decision

Decisions made in response to situations that are unique, are poorly defined and largely unstructured, and have important consequences for the organization.

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