CRM and Supply Chain Management (SCM)systems Combined Are Often Referred

question 53

Multiple Choice

CRM and supply chain management (SCM) systems combined are often referred to as ____.

• A) decision support systems (DSSs)
• B) enterprise resource planning (ERP) systems
• C) business intelligence (BI) systems
• D) geographic information systems (GISs)

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Definitions:

Selling Expense

Costs incurred directly and indirectly in making sales, including advertising, sales staff salaries, and commissions, but not the cost of goods sold.

Period Cost

Expenses that are not directly tied to the production process and are expensed in the period in which they occur.

Salespersons Bonuses

Additional compensation awarded to sales employees based on their performance.

Selling Expense

Costs associated with the marketing and selling of a company's products or services, including advertising and sales personnel expenses.